Posts By: FlyCTi

Working the Work Force

The latest job reports came out and the unemployment rate has fallen to 3.8%; great news for job seekers as the market is becoming tighter and it appears that most anyone who wants a job has one. This is not so great news when it comes to business owners looking for people to fill multiple…

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What Does It Take?

In the 26 years I’ve been speaking with prospective Dealers, one of the more popular questions I get is, “what does it take to be successful as a Dealer?” My answer always revolves around the same three main areas although I tell the person it’s a lot like golf in that you can learn to…

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New Customers One Drip at a Time

You’ve met with the prospective homeowner, you’ve presented a great solution to the issues they’re facing with their concrete and you’ve offered them a competitive price; however, you still hear “we need to think about it.” What do you do in a situation like this? Most business owners in the home improvement field may make…

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Where to Advertise?

Starting a new Dealership or running one that has been around for decades both have the same question, where can I advertise my Dealership most effectively? 28 years of being in the marketplace with hundreds of Dealers providing feedback, CTi has developed a comprehensive list of areas to consider along with what to expect from…

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Your Secret Weapon to Success

CTi prides itself on providing the highest level of support in the industry. The initial startup of any business is always the most challenging and CTi, along with its Dealer of the Year for 2018 have developed a success system that is your secret weapon to developing a profitable business in the decorative concrete industry…

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Making Sample Boards

So you just received all your materials and ready to start coating everything in sight. Before you do something to mother in laws driveway that you may regret for the rest of your life, you might want to consider making a few sample boards first. In dealer training Chuck makes it very clear that it…

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Has this ever happened to you?  You’ve gone through a picture-perfect appointment and after everything’s said and done… having gone just as well as it possibly could, you give the home owner the bottom line price for the job.  They then look at each other and, in unison, reply, “We love it!  We want it!…

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Advanced Training

CTi firmly believes in having the best trained Dealers in the industry.  Over the last few weeks, our Dealers have been training in Little Rock, Arkansas, Baton Rouge, Louisiana as well as at our headquarters in Largo, Florida.  These Dealers are learning how to create new looks and satisfy a larger number of new customers…

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Hiring a Salesperson

There are times during the life of a CTi Dealership where expansion leads to hiring a person to present the product in the customer’s home.  The right person with the right way of approaching customers can many times lead to higher closing rates on the inquiries your Dealership receives and sometimes will actually lead to…

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Advantages of Specialization

You wake up at three in the morning, and you hear water rushing in the basement from a broken pipe.  When your thoughts turn to fixing the problem, do you think about calling a plumber or a general handyman who can perform a number of different projects around the house?  If you’re like most people,…

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